The original image bytes are unavailable

What happened

imagebin.ca could not read the stored bytes needed for an evidence bundle or admin action.

Why it might have happened

• The object may be missing from storage.
• A legacy object may not have migrated successfully.
• The item record may point to bytes that are no longer readable.

What you can try

1. Refresh the item and try the admin action again.
2. Check whether the image still opens normally.
3. Record the error code in the incident notes if the bytes cannot be recovered.

Related error help

• legacy_object_unavailable — The legacy image object is unavailable
• too_large_for_bundle — The evidence bundle would be too large

Get help

If the error keeps happening, contact support and include bytes_unavailable plus what you were trying to do on imagebin.ca.

Contact and feedback options