Home Docs Error help

That image format is not supported

Error code unsupported_image
Uploading an image

That image format is not supported

unsupported_image

imagebin.ca could not safely read or clean the image bytes you uploaded.

HTTP 415·Uploading an image

What it means

What happened

imagebin.ca could not safely read or clean the image bytes you uploaded.

Why

Why it might have happened

  • The file may be corrupt, incomplete, or not actually an image.
  • The format may not be one imagebin.ca can sanitize before storing.
  • A privacy metadata cleanup step may have failed, so the upload was refused instead of serving unsafe bytes.
Next steps

What you can try

  1. Export the image as JPEG, PNG, WebP, GIF, or BMP and upload that copy.
  2. Open the file locally to make sure it is not damaged.
  3. If the image came from a camera or editor, try saving a fresh web-friendly copy.
Related
Still stuck?

Get help

If the error keeps happening, contact support and include unsupported_image plus what you were trying to do on imagebin.ca.

Contact and feedback options