Admin and reporting
The preservation window is still active
preservation_window_active
The image cannot be released yet because the required preservation period has not ended.
HTTP 409·Admin and reporting
What it means
What happened
The image cannot be released yet because the required preservation period has not ended.
Why
Why it might have happened
- A legal hold was placed recently.
- The release action is being attempted before the preserve-until date.
Next steps
What you can try
- Wait until the preserve-until date shown by the admin tool.
- Keep the item under hold while the statutory window is active.
- Retry the release action after the window closes.
Related
Related error help
Still stuck?
Get help
If the error keeps happening, contact support and include preservation_window_active plus what you were trying to do on imagebin.ca.